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Understanding your insurance

Your ID Card

Your member ID has important information about your health plan. Carry it with you when seeking care from a doctor, hospital, pharmacy or anywhere you get health services.

View example ID card

BlueCard® Program

Make sure your healthcare needs are met when traveling or living outside of Arkansas.

View BlueCard

Health risk assessments (HRAs)

For select members, Blueprint Portal has a special questionnaire, known as a health risk assessment (HRA), that can help you identify habits and medical history risks.

More about HRAs

Case management

These services can help qualifying members navigate the healthcare system, lower costs and maximize their benefits.

View case management

Coverage policy

Find out which procedures are covered by your policy using this search tool.

Search coverage policy

Coverage policy and pre-certification/pre-authorization

Find out which procedures are covered by your policy or if your procedure requires prior authorization.

View coverage details

Your EOB

For some claims, you will receive an EOB once they are processed.

View sample EOB


Definitions for frequently used insurance terms.

View glossary