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How to pay your bill

Arkansas Blue Cross and Blue Shield offers several convenient ways for you to pay your bill.

One-time payment online

Eligible1 members can make a one-time payment online with a check, credit or debit card by visiting our secure, mobile-friendly payment site or sign in to My Blueprint to make a one-time payment. No transaction fee applies.


Eligible1 members can sign in to My Blueprint to set up AutoPay with a check, credit or debit card. No transaction fee applies.

Sign in to My Blueprint

Set up autopay by mail with bank draft form

If you prefer to set up automatic payments offline, you can submit a pre-authorized bank draft form based on your plan type. Not applicable for credit card payments.

Find your form

Mobile app

Download our app and, if eligible1, pay with a check, credit or debit card inside My Blueprint Mobile. No transaction fee applies.

Get the app

By phone

Eligible1 members can make payments using a check, credit or debit card when you call 800-354-9904. No transaction fee applies.

In person

At an Arkansas Blue Cross welcome center

Due to COVID-19, our welcome centers are temporarily closed but you may drop off your payment in our secure payment box outside of each welcome center location during business hours Monday – Friday.

By mail

You can send a check or money order to us as outlined below. Remember to include your member ID or account number.

For members with Metallic medical plans (Gold, Silver, Bronze, Catastrophic):

Enterprise Exchange Services
P.O. BOX 790308
St. Louis, MO 63179

For all other members (including dental and non-Metallic medical plans):

Arkansas Blue Cross and Blue Shield
Customer Accounts Individual
P.O. Box 34320
Little Rock, AR 72203

1 Medicare Advantage and Prescription Drug plan product members can mail their monthly payment or set up an automatic monthly bank draft. If there are questions, please call customer service at 877-233-7022 to discuss payment options. Health Advantage conversion plans are not eligible for online, mobile, AutoPay or pay-by-phone payment options.