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Members

How to pay your bill

Arkansas Blue Cross and Blue Shield offers several convenient ways for you to pay your bill. No transaction fee applies to the payment options listed below.

One-time payment online

Eligible1 members can make a one-time payment online with a check, credit or debit card by visiting our secure, mobile-friendly payment site or sign in to Blueprint Portal to make a one-time payment.

AutoPay

Eligible1 members can sign in to Blueprint Portal to set up AutoPay with a check, credit or debit card.

Sign in to Blueprint Portal

Set up autopay by mail with bank draft form

If you prefer to set up automatic payments offline, you can submit a pre-authorized bank draft form based on your plan type. Not applicable for credit or debit card payments.

Find your form

Mobile app

Download our app and, if eligible1, pay with a check, credit or debit card inside Blueprint Portal.

Get the app

By phone

Eligible1 members can make payments using a check, credit or debit card when you call 800-354-9904.

In Person

At an ArkansasBlue welcome center

Pay your bill by cash, check, debit or credit card. Receive friendly customer service or shop for plans at our welcome centers across the state.

Find your nearest location

By mail

You can send a check or money order to us as outlined below. Your check may be processed electronically, which means the amount paid would be withdrawn from your account immediately. Remember to include your member ID or account number.

For members with Metallic medical plans (Gold, Silver, Bronze, Catastrophic):

Arkansas Blue Cross Blue Shield - Exchange
P.O. Box 9183382
Chicago, IL 60691-3382

For all other members (including dental and non-Metallic medical plans):

Arkansas Blue Cross and Blue Shield
P.O. Box 954772
St. Louis, MO 63195-4772

Dental (Prior to 2014):

Arkansas Blue Cross and Blue Shield
P.O. Box 218
Genoa, AR 71840

Bill Pay

Sign up for Bill Pay through your financial institution, which will automatically draft payments from the bank account you choose.

1 Medicare Advantage and Prescription Drug plan product members can mail their monthly payment or set up an automatic monthly bank draft. If there are questions, please call customer service to discuss payment options. You can find the number for your plan on our contact page.