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Network Development Representatives (NDRs)

Medical network representatives are available to medical practitioners through our seven office locations throughout the state. Medical network representatives share information on our health plans and provider network activities. They also work with doctors and hospitals to resolve claims issues, help them file for reimbursement, answer billing and coding questions, and help in any way they can.

If you have questions, they are only a phone call away!

Select an office location below to view more information

Northwest Regional Office — Fayetteville

Terry Rhoads

516 E. Millsap Road, Ste. 103
Fayetteville, AR 72703
Phone: 479-527-2359
Fax: 479-527-2323

West Central Regional Office — Fort Smith

Terry Rhoads
516 E. Millsap Road, Ste. 103
Fayetteville, AR 72703
Fax: 479-527-2323

South Central Regional Office — Hot Springs

Renay Turner
1635 Higdon Ferry Road, Suite J
Hot Springs, AR 71913
Phone: 870-779-9109
Fax: 870-779-9138

Northeast Regional Office — Jonesboro

Alison Morrison
2110 Fair Park Boulevard, Suite I
Jonesboro, AR 72401
Phone: 870-974-5740
Fax: 870-974-5713

Central Regional Office — Little Rock

320 W. Capitol, Suite 900
P.O. Box 2181
Little Rock, AR 72203

Due to the number of medical professionals located in the Central Region, there are two network development representatives to assist our doctors and hospitals. Check the county list for each representative.

Tina Baggett

Phone: 501-378-3036
Fax: 501-379-4655

Pulaski County specialties:
  • Allergy
  • Ambulance
  • Anesthesia
  • Audiologist
  • Chiropractic
  • Dermatology
  • Dialysis
  • Infectious Disease
  • Kidney
  • Labs/Independent Labs
  • Nephrology/ESRDs
  • Obstetrics/Gynecology
  • Ophthalmology
  • Optometry
  • Orthopedic/Hand Surgery
  • Otolaryngology (ENT)
  • Pain Management
  • Pediatric
  • Pharmacy
  • Physical Medicine
  • Podiatry
  • Prosthetics & Orthotics
  • Pulmonary
  • Radiology
  • Skilled Nursing
Joaly Velasquez

Phone: 501-378-3049
Fax: 501-379-4655

Pulaski County specialties:
  • Behavioral Analyst
  • Cardiology
  • Dietician
  • DME
  • Family Practice/Internal Medicine
  • Gastroenterology
  • General Surgery
  • Hematology/Oncology
  • Home Health/HITS
  • Hospice
  • Neurology/Neurological Surgery
  • Pathology
  • Physical, Occupational and Speech Therapy
  • Plastic and Reconstructive
  • Proctology
  • Psychiatry/Psychology
  • Residential Treatment Centers
  • Rheumatology
  • Sleep Study
  • Urology

*Pulaski County is split between both representatives.

Southeast Regional Office — Pine Bluff

Jason Aud
509 Mallard Loop Drive
Pine Bluff, AR 71603
Phone: 870-543-2945
Fax: 870-543-2915

Dental provider relations

USAble Life
Dental Provider Relations
P.O. Box 1650
Little Rock, AR 72203

Demographic changes
ABCBS Quick Reference Guide

Dental Provider Netowrk Manager Map

Steven Seymour

Counties include:

Arkansas, Ashley, Baxter, Benton, Boone, Bradley, Carroll, Chicot, Clark, Cleveland, Dallas, Desha, Drew, Garland, Grant, Hot Spring, Jefferson, Lee, Lincoln, Madison, Marion, Monroe, Montgomery, Newton, Perry, Phillips, Pike, Pulaski, Saline, Searcy, Washington and Yell.

Sheila Ward

Counties include:

Calhoun, Clay, Cleburne, Columbia, Conway, Craighead, Crawford, Crittenden, Cross, Faulkner, Franklin, Fulton, Greene, Hempstead, Howard, Independence, Izard, Johnson, Lafayette, Lawrence, Little River, Logan, Lonoke, Miller, Mississippi, Nevada, Ouachita, Poinsett, Polk, Pope, Prairie, Randolph, Scott, Sebastian, Sevier, Sharp, St. Francis, Stone, Union, Van Buren and Woodruff.

If customer service is unable to help, please have a reference number before calling or emailing for assistance.