Providers
Federal Blue Cross and Blue Shield is aware that providers using Change HealthCare as their clearinghouse are experiencing claim rejections. Timely filing will be waived until there is a resolution. While all parties are working towards a resolution, providers can manually enter claims through the Availity portal or mail claims to:
Arkansas Blue Cross Blue Shield
ATTN: FEP DENTALCLAIMS FOR CHC
P O Box 2181
Little Rock AR 72203
Learn more at arkansasbluecross.com/providers/dental-providers/news-and-announcements.
Dental Provider Manual
Policies and procedures to assist providers in filling dental claims, referral requests and other services.
View 2023 Dental manual [pdf]Arkansas CDT code manual
Access the procedures code and nomenclature for dental providers in Arkansas.
View 2023 CDT code manual [pdf]Claims and benefits information
Contact the dental claims administrator electronically or through the mail.
View informationHelpful contact numbers
A quick reference to phone numbers and dental representative coverage areas.
Contact numbersDental Coverage for Dentists
Determine dental eligibility, check claim status, correct errant claims and submit new claims.
Access member benefitsDental fee schedule
View the current PPO, PPP, and FEP Blue-Grid fee schedules and reimbursement guides.
2023 Dental Xtra
Additional coverage for qualifying medical conditions.
View eligible medical conditions