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Doctor and Hospital Service Lines

ServiceNumberID Number begins or formatted as
Arkansas Blue Cross Doctor and Hospital Service501-378-2307 or 1-800-827-4814 (Arkansas policies only)(examples) XCA, XCJ, XCP
BlueCard® Service1-800-810-BLUE (2583)AAA + up to 17 additional alphanumeric characters
The BlueLine1-800-676-BLUE (2583) (benefits for all out-of-state policies)AAA + six to nine numeric digits
FEP Service1-800-482-6655 (federal policies only)R
State and School Employee Service1-501-378-2364 or 1-800-482-8416 (state and school employee policies only)XCS followed by 960 and a six-digit number
Health Advantage Service1-877-349-9335 (TTY 711)1-800-843-1329 (HMO, POS, OA and HSA policies)
Medi-Pak Advantage (HMO) Part D Prescription Drug Program1-888-249-1595 (TTY 711)XCH + K and an eight-digit number
TYZ + T and an eight-digit number
XCW + K and an eight digit number
BTU + K and an eight digit number
HBS + K and an eight digit number
BlueAdvantage Administrators of Arkansas Service1-888-872-2531AAA + A + eight numeric digits + a two-digit suffix