Support
Doctor and Hospital Service Lines
| Service | Number | ID Number begins or formatted as |
|---|---|---|
| Arkansas Blue Cross Doctor and Hospital Service | 501-378-2307 or 800-827-4814 (Arkansas policies only) | (examples) XCA, XCJ, XCP |
| BlueCard® Service | 800-810-BLUE (2583) | AAA + up to 17 additional alphanumeric characters |
| The BlueLine | 800-676-BLUE (2583) (benefits for all out-of-state policies) | AAA + six to nine numeric digits |
| FEP Service | 800-482-6655 (federal policies only) | R |
| State and School Employee Service | 501-378-2364 or 800-482-8416 (state and school employee policies only) | XCS followed by 960 and a six-digit number |
| Health Advantage Service | 877-349-9335 (TTY 711) | 800-843-1329 (HMO, POS, OA and HSA policies) |
| Medi-Pak Advantage (HMO) Part D Prescription Drug Program | 888-249-1595 (TTY 711) | XCH + K and an eight-digit number TYZ + T and an eight-digit number XCW + K and an eight digit number BTU + K and an eight digit number HBS + K and an eight digit number |
| BlueAdvantage Administrators of Arkansas Service | 888-872-2531 | AAA + A + eight numeric digits + a two-digit suffix |