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Member forms - Individual and family plans

The forms listed on the menu below are for use by members. These forms are in portable document format (PDF). You may print and copy as needed.

Note: Some employers use customized forms or electronic systems. Please check with your Human Resources office.

Member bank draft forms

If you have individual coverage and a monthly premium, you can pay it through a pre-authorized bank draft. To get started, choose a bank draft form below based on your plan type.


If you receive a paper bill after you submit your bank draft form, then we are still processing your auto-draft request. You will need to use one of the other payment options to pay your bill. Your bank draft should be effective the following billing period once your auto-draft form is processed. If you have any questions, please call the phone number listed on your bill or the back of your Member ID card.

Change forms

Use these forms to request a change to your current policy, such as name changes, deductible amounts, dependent status and more.

Claim forms

We want to pay your eligible claims as fast as possible, so use these forms to submit claims.

Privacy forms

These printable forms allow you to exercise your privacy rights in the most efficient manner. By printing, completing and sending these forms to the Privacy Office, your request will be processed efficiently because we will have the information needed to fulfill the request.

Other forms