Providers
Prior approval for requested services
The primary coverage criteria of certain services must be established through a prior Approval or pre-authorization process before they can be performed. Please refer to Availity Essentials portal, Arkansas Blue Cross Coverage Policy or the member’s benefit certificate to determine which services need prior approval.
Important information
- This form should only be used for Arkansas Blue Cross and Blue Shield members.
- FEP utilizes Magellan Rx Management for medical specialty pharmacy prior approval.
- Providers requesting prior approval for an ASE/PSE member should use the appropriate form on the Health Advantage website.
- Providers who are requesting a prior approval for Walmart or other BlueAdvantage members should use the appropriate form from the BlueAdvantage website.
- Providers who are requesting a prior approval for BlueMedicare or Health Advantage Medicare Advantage members should use the appropriate form from Medicare Advantage Prior Authorization Request Form.
- Providers requesting prior approval for Part B drugs for BlueMedicare or Health Advantage Medicare should use the Part B Medication Prior Approval Request Form.
- Medicare Advantage - eviCore Innovative Solutions - Durable Medical Equipment, High-Tech Radiology and Radiation Oncology Guidelines
What to include with the completed Prior Approval form [pdf]
- Member Information
- Requested service(s)
- Name and telephone number of contact person
- Fax number to send determination
- Requesting / Performing Provider’s NPI or Provider ID
- Copy of member’s insurance card (front/back)
- Other Insurance Information
- CPT Code(s), ICD 10/HCPCS Code(s), Modifiers that are applicable
- Please use the most descriptive procedure and diagnosis codes
- Medical records to support requested services