Members
Where to go for care
Primary care
The right setting can save you time and money. An important part of staying healthy is finding a provider—often called a primary care provider (PCP)—who is your main contact for routine visits. Your PCP knows you and your medical history and is your best bet for general health management. If you don’t have one, you can find a PCP online or call the customer service number on the back of your ID card.
Reasons to have a PCP:
- Improve your health - Get the care you need when you need it
- Lower your out-of-pocket costs - Avoid duplicate tests and prescriptions, costly visits to the emergency room and inpatient hospital stays
- Increase your quality of care - Your PCP sees the big-picture view of your health and can often determine the cause of an illness
Selecting a PCP in your network may help you save money. Not all PCPs are doctors. Some are nurse practitioners or physician assistants, and all are qualified to treat you.
Virtual Health
Virtual Health is a convenient way to get nonemergency care when you can’t get to your PCP’s office and allows you to connect with experienced providers from your phone, tablet or computer.
We have a cure for the waiting room
Avoid crowds, the wait, and the germs. Turn your own device into a virtual provider's office. With wait times of 20 minutes or less, Virtual Health fits around your schedule and in your hand.
Talk to provider from home or on the go
Virtual Health, connects patients with expert medical help on your smartphone or computer when you can't see your primary care provider.
Experienced providers for your virtual experience
All providers are board-certified, state-licensed and have an average of 15 years of experience.
Once you activate your Virtual Health account, you can choose a provider and schedule a visit.
Urgent care or walk-in clinic
Sometimes you want to see a provider as soon as possible, but you’re not worried it’s a life-threatening problem. Urgent care may be appropriate if you have a need that requires timely in-person medical attention (but is not severe or life-threatening). Issues like sprains, x-rays, minor broken bones, infections, burns, minor cuts and fever.
Most urgent care/walk-in clinics have extended hours and serve patients on a first-come, first-served basis. But be aware: You may pay more out of pocket. Call to make sure an urgent care/walk-in clinic is part of your network.
Emergency care
Emergency care is for health problems that may occur suddenly and unexpectedly. If your life or health is in danger unless you get immediate medical help, an emergency room is where you should be.
Be aware: Unless you have a true emergency medical condition, the ER can be an incredibly expensive place to get care. Emergency care is covered by your insurance. But nonemergency care delivered in an ER could stick you with a huge bill. If you have time, check to be sure the ER (especially those not attached to a hospital) is in your network.
Find in-network providers and hospitals
Use the Find Care & Costs tool in Blueprint Portal to locate in-network providers and care sites that meet your needs. You can search by:
- Specialty (primary care, cardiology, neurology, etc.)
- Health conditions (like diabetes, acid reflux, pregnancy, etc.)
- Treatment areas (stomach, heart, kidney, etc.)
- Specific procedures (like tonsillectomy, hernia repair, knee replacement, etc.)
And you can filter the results by location, language, gender, hospital affiliation, availability and facility type.
Just go to blueprintportal.com, and in minutes, you’ll be ready to use the Find Care & Costs tool and much more.
