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Where to go for care

Primary care

The right setting can save you time and money. An important part of staying healthy is finding a doctor—often called a primary care provider (PCP)—who is your main contact for routine visits. Your PCP knows you and your medical history and is your best bet for general health management. If you don’t have one, you can find a PCP online or call the customer service number on the back of your ID card.

Reasons to have a PCP:

  • Improve your health - Get the care you need when you need it
  • Lower your out-of-pocket costs - Avoid duplicate tests and prescriptions, costly visits to the emergency room and inpatient hospital stays
  • Increase your quality of care - Your PCP sees the big-picture view of your health and can often determine the cause of an illness

Selecting a PCP in your network may help you save money. Not all PCPs are doctors. Some are nurse practitioners or physician assistants, and all are qualified to treat you.

Virtual Health

Virtual Health is a convenient way to get nonemergency care when you can’t get to your PCP’s office and allows you to connect with experienced doctors from your phone, tablet or computer.

We have a cure for the waiting room

Avoid crowds, the wait, and the germs. Turn your own device into a virtual doctor's office. With wait times of 10 minutes or less, Virtual Health fits around your schedule and in your hand.

Talk to physician from home or on the go

Virtual Health, connects patients with expert medical help on your smartphone or computer when you can't see your primary care doctor.

Experienced physicians for your virtual experience

All physicians are board-certified and have an average of 15 years of experience and are state-licensed, board-certified physicians and pediatricians.

Once you activate your Virtual Health account, you can choose a doctor and schedule a visit.

Urgent care or walk-in clinic

Sometimes you want to see a doctor as soon as possible, but you’re not worried it’s a life-threatening problem. Urgent care may be appropriate if you have a need that requires timely in-person medical attention (but is not severe or life-threatening). Issues like sprains, x-rays, minor broken bones, infections, burns, minor cuts and fever.

Most urgent care/walk-in clinics have extended hours and serve patients on a first-come, first-served basis. But be aware: You may pay more out of pocket. Call to make sure an urgent care/walk-in clinic is part of your network.

Mother holding child at urgent care visit

Emergency care

Emergency care is for health problems that may occur suddenly and unexpectedly. If your life or health is in danger unless you get immediate medical help, an emergency room is where you should be.

Be aware: Unless you have a true emergency medical condition, the ER can be an incredibly expensive place to get care. Emergency care is covered by your insurance. But nonemergency care delivered in an ER could stick you with a huge bill. If you have time, check to be sure the ER (especially those not attached to a hospital) is in your network.

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Find in-network doctors and hospitals

Use the Find Care & Costs tool in Blueprint Portal to locate in-network doctors and care sites that meet your needs. You can search by:

  • Specialty (primary care, cardiology, neurology, etc.)
  • Health conditions (like diabetes, acid reflux, pregnancy, etc.)
  • Treatment areas (stomach, heart, kidney, etc.)
  • Specific procedures (like tonsillectomy, hernia repair, knee replacement, etc.)

And you can filter the results by location, language, gender, hospital affiliation, availability and facility type.

Just go to, and in minutes, you’ll be ready to use the Find Care & Costs tool and much more.

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