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Dispatch Health

Get same-day medical care from the comfort of your home

Arkansas Blue Cross and Blue Shield now offers same-day, at-home healthcare for urgent illnesses and injuries that do not require an ER visit. And it costs the same as a visit to an in-network urgent care center.

Introducing DispatchHealth, a new in-network provider that delivers expert care to your doorstep.1

dispatch-health

Bring your healthcare to your home

When you don’t feel well, stay home. Let DispatchHealth come to you and offer you care from the comfort of your home.

  • Available 365 days a year.
  • Call 855-882-0936 to schedule a visit by phone.
Learn more or schedule a visit

What DispatchHealth treats

  • Anxiety
  • Asthma attacks
  • Bronchitis
  • Cellulitis and other skin infections
  • Congestive heart failure (CHF) exacerbation
  • Crohn's disease
  • Chronic obstructive pulmonary disease (COPD) exacerbation
  • Cough, croup, and upper respiratory infections
  • COVID-19, flu and other viral infections
  • Dehydration
  • Dizziness and vertigo
  • Diarrhea and excessive vomiting
  • Eye infections and injuries
  • Heart palpitations
  • High fever
  • Migraines
  • Minor fractures, sprains, strains and bruises
  • Nosebleeds
  • Sinus infections
  • Strep throat
  • Urinary tract infection (UTI)

What DispatchHealth doesn't treat

  • Chest pain
  • Confusion
  • Hallucination
  • Intentional overdose or suicidal thoughts
  • Loss of consciousness
  • Loss of vision
  • Moderate to severe shortness of breath
  • Rectal bleeding
  • Severe abdominal pain
  • Stroke symptoms: numbness or weakness on one side, difficulty speaking, swallowing or walking
  • Vomiting blood

In case of emergency or life-threatening condition call 9-1-1 or go to the nearest emergency room.

How DispatchHealth works

1

Request care

DispatchHealth is available 365 days a year. Call 855-882-0936 and experts will ask you a few questions about your illness or injury to make sure DispatchHealth can safely treat you at home.

2

Get expert care in your home

On average, our medical team arrives within a few hours and can treat anything an urgent care can, plus more.

3

Rest and recover

DispatchHealth calls in your prescriptions, updates your doctor and coordinates the billing.

DispatchHealth offers top-rated treatment for everything an urgent care or an emergency room can, if it isn't life threatening. See a list of ZIP codes below to find out if you’re eligible.

DispatchHealth is a pilot program for Arkansas Blue Cross, Arkansas Blue Medicare and Health Advantage members in central Arkansas. You must live within one of the following ZIP codes to receive at-home care from DispatchHealth: 72002, 72007, 72011, 72015, 72018, 72019, 72022, 72023, 72032, 72033, 72034, 72035, 72037, 72046,72053, 72065, 72076, 72078, 72083, 72086, 72089, 72099, 72103, 72106, 72113, 72114, 72115, 72116, 72117, 72118, 72119, 72120, 72124, 72135, 72142, 72150, 72158, 72164, 72176, 72180, 72181, 72183,72190, 72199, 72201, 72202, 72203, 72204, 72205, 72206, 72207, 72209, 72210, 72211, 72212, 72214, 72215, 72216, 72217, 72219, 72221, 72222, 72223, 72225, 72227, 72231, 72255, 72260, 72295, 72132,72079, 71602, 72129, 72024, 72012. For life-threatening and time-sensitive injuries and illnesses, call 911 or go to the nearest emergency room. DispatchHealth shouldn’t be used in a life-threatening emergency and doesn’t replace your primary care provider.

DispatchHealth is a separate company that provides in-home medical care for members of Arkansas Blue Cross and Blue Shield, Health Advantage and Arkansas Blue Medicare.

DispatchHealth is an independent company that provides in-home health services to Arkansas Blue Medicare members and is not affiliated with Arkansas Blue Medicare or Arkansas Blue Cross and Blue Shield, which is an independent licensee of the Blue Cross and Blue Shield Association.

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