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Get Started: Access Request

Request access by sending an email to EnterpriseIntergrationPlatforms@arkbluecross.com.

Please include the following information:

  • Company name,
  • Company address,
  • Point of contact (including email and phone),
  • Short description of intent on API use.

Once your request is received, a member of the team will respond with a ticket number for tacking further information.

Next Steps

Attestation Process

When a team member responds with a ticket number for tracking, they will also include two documents that must be completed before access is granted to the APIs. One will be a security questionnaire and the other an agreement of terms and conditions of use. 

After completing and returning these forms, our Enterprise Information Security (EIS) team will review for approval.

Connection, Testing & Going Live

Once attestation approval has been granted, you will receive client credentials to access the API sandbox environment. It is in this environment you will complete connection and call testing. After successful testing, notify our API team you're ready to go live. Once we "push the button", we'll let you know you're good-to-go and are live and active!