Text messaging

We don’t want you to miss important information about your benefits and health coverage. That’s why we want all members to opt in to text messaging. By receiving text messages, you will get timely information sent to your phone about products and services available under your health plan; help finding the right care; and tips on using your coverage wisely.

How to enroll in text

Online:

1. Register or sign into Blueprint Portal
2. Click on the icon in the upper right
   1. Choose Go Paperless and toggle on text notifications
   2. Choose Settings and enter your mobile phone number

Phone:

1. Call the customer service number on the back of your ID card
2. Tell the representative you want to opt in to text messaging

Terms & conditions

When you opt in to the service, Arkansas Blue Cross and Blue Shield will send you a message to confirm your sign up. Terms and conditions apply when you provide consent to receive text messages from Arkansas Blue Cross and Blue Shield or any of its affiliates, subsidiaries, or vendors. Text messaging may include texts related to your benefits, programs, products, services, and tools. Text messages will be sent to the mobile number you have listed in your Blueprint Portal account.

By signing up for SMS alerts, you’ll receive information about your benefits and important reminders related to your health plan. Message and data rates may apply. Message frequency varies but will not exceed 5 messages per week. Text "HELP" to 42029 for help.

You can cancel this service at any time. Just text "STOP" to 42029 and you will receive a reply message to confirm you have been unsubscribed. After this, you will no longer receive messages from us. If you want to subscribe again, sign up as you did the first time and you will start receiving messages. Please log in to Blueprint Portal to update your mobile number if it changes. Password-protecting mobile device(s) and enabling encryption, if available, is recommended.

For all questions about the services provided by this short code, please contact: 800-238-8379