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Arkansas Blue Cross and Blue Shield provides emergency assistance to tornado victims in six-state region

Little Rock, Ark. — Nearly 30 tornadoes tore through communities in Arkansas, Missouri, Indiana, Tennessee, Illinois and Kentucky last weekend. As countless families begin the recovery process, Arkansas Blue Cross and Blue Shield and its family of companies are making assistance available to those in areas declared in a state of emergency.

“So many towns and families have been affected by this tragedy. It’s heartbreaking, but we want to help remove any concerns they have about their medications,” said Arkansas Blue Cross President and CEO Curtis Barnett.

Impacted members covered by Arkansas Blue Cross, Health Advantage or BlueAdvantage Administrators of Arkansas (who use its prescription drug benefits with CVS Caremark) can obtain a one-time, 10-day emergency refill on maintenance medications. Members who have questions about medication deliveries should call the Customer Service number on their member ID card or call:

  • Arkansas Blue Cross: 1-800-863-5561.
  • Health Advantage: 1-800-863-5567.
  • BlueAdvantage Administrators of Arkansas (for members who use our prescription drug benefits with CVS Caremark): 1-888-293-3748.
  • Health Advantage/Arkansas Blue Cross Exchange: 1-800-969-3983.

In addition, Arkansas Blue Cross has joined with others across the state to assist those affected by this tragedy. It has provided nearly 300 disaster response kits to be distributed to the heaviest hit areas of Arkansas at the guidance of emergency officials. Each kit contains a reusable bag with a bath towel, hand towel, wash cloth and toiletry items.

Arkansas Blue Cross is also donating $5,000 to the American Red Cross to support disaster aid, as well as kicking off an employee fundraising drive, also benefitting the Red Cross.

For our members affected by the storms, you can download the My Blueprint Mobile app from the app store or Google Play to access an electronic member ID and our member portal.

“We’re committed to our members and our communities, today and in the days ahead,” said Barnett.