Several years ago, representatives from a number of Arkansas health care systems and Arkansas Blue Cross and Blue Shield envisioned a statewide, seamlessly integrated health care delivery and claims processing and communication transaction system. This would enable the hospitals of the state to be connected to physicians practicing in their facilities, and the various facilities and individual physicians would be connected to each other, to major employers in their regions and to payers by way of a health-data network. Advanced Health Information Network (AHIN) is the communications tool created to implement this vision.
AHIN is a secure web-based portal that provides real-time functionality, delivering current patient information, while helping physicians improve business functions more efficiently. It was one of the first health information networks in the United States to offer advanced functionality and continues to offer capabilities that are unique within the industry. This functionality is the primary reason hospitals and Health Networks magazine identified Arkansas Blue Cross and Blue Shield as one of the "10 Most Wired Health Plans" in the country.
Links to Arkansas Blue Cross and Blue Shield information systems provide access to eligibility, claims, claim status, remittance advices, fee schedules and detailed reporting. Links to other Blue Cross and Blue Shield plans provide similar access to this information nationwide. Inherent functionality includes electronic claim submission and real-time correction of erred claims, regardless of how they were submitted. Since users access AHIN through a secure portal using all popular Internet browsers, there is no software to purchase and install. By utilizing internet technology, everything necessary to access AHIN is already present on most personal computers.
Security of data is always a major concern, and AHIN's developers went to great lengths to limit access to patient or other data to a need-to-know basis, with full HIPAA compliance. The system operates as an extranet and uses both hardware and software controls to limit data access to users with the proper authorization. Access to data stored on the network is through a security system, which is addressable down to the object level, and individuals who have security clearance to view patient or other data are limited to viewing information specific to their organization.
AHIN functions as a repository for demographic, insurance eligibility, claims and related information. In addition, AHIN serves as a conduit through which information — such as referral/pre-certification processing, claims submission, claim status, remittance advice and claims error notification/correction/re-submission — may be sent from one point to another.
The primary functions provided by AHIN include:
AHIN Online Enrollment should only be completed for providers requesting to have access to AHIN in their offices. If you want to be added as a user to an existing AHIN provider, please contact the AHIN User Administrator (AUA) in your office; otherwise, please follow the instructions below to begin the process of enrolling in AHIN.
The AHIN User Administrator (AUA) will receive an email from AHIN when the setup is complete. The email will contain the AUA's assigned AHIN user name, password and Personal Identification Number (PIN).
If you have any questions regarding AHIN, you may contact AHIN Customer Support at 501-378-2336 or email: firstname.lastname@example.org.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
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