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Members

Individual and family

Understanding your insurance

Your ID Card

Your member ID has important information about your health plan. Carry it with you when seeking care from a doctor, hospital, pharmacy or anywhere you get health services.

View sample ID card

BlueCard® Program

Make sure your healthcare needs are met when traveling or living outside of Arkansas.

View BlueCard

What's covered

A quick video tutorial to help you determine what's covered by your plan inside My Blueprint.

View what's covered

Paying your premium

We offer several convenient and secure ways to pay your bill online, over the phone or in person.

Pay your premium

Health risk assessments

For select members, My Blueprint has a special questionnaire, known as a health risk assessment (HRA), that can help you identify habits and medical history risks before they cause health conditions to sneak up on you.

More about HRAs

Case management

Case managers can help qualifying members navigate the healthcare system, lower costs and maximize their benefits.

View case management

Coverage policy

Find out which procedures are covered by your policy using this search tool.

Search coverage policy

Coverage policy and pre-certification/pre-authorization

Find out which procedures are covered by your policy or if your procedure requires prior authorization.

View coverage details

Your PHS

For some claims, you will receive a PHS once they have been processed.

View sample PHS

Benefits and coverage documents

Enter your Member ID number or the Policy ID number you received by email to view your current Individual Policy and Schedule of Benefits.

View benefit and coverage documents

Glossary

Definitions for frequently used insurance terms.

View glossary