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Woman holding iPad with a doctor on it.

With Virtual Health,
the doctor is always on-call

With a click, connect with experienced physicians and pediatricians from your smart device or computer. Virtual Health (powered by MDLIVE) gives you peace-of-mind around the clock if you’re a senior, parent, or just busy and on-the-go.

Virtual healthcare is not new, but some of the reasons it's a great choice are.

How it works

  1. Register for My Blueprint
    • If you're not registered for My Blueprint, getting registered is the first step.
    • If you already have a My Blueprint account, sign in to get started.
  2. Activate your Virtual Health account
    • Once you're signed in to My Blueprint, select the Virtual Health link.
    • Then follow the prompts to create your Virtual Health username, password and security question. (You only need to do this once.)
  3. Choose a doctor

    Choose from a large network of state-licensed, board-certified doctors (including pediatricians).

  4. Start your Virtual Health visit

    Arkansas law requires your first call to be a video call. Have your health information handy (conditions you have and medicines you take). And be prepared to pay a copayment, coinsurance or deductible amount, if your health plan requires it.

Member sign in

10mins

We have a cure for the waiting room.

Avoid crowds, the wait, and the germs. Turn your own device into a virtual doctor's office. With wait times of 10 minutes or less, Virtual Health fits around your schedule and in your hand.

24/7access

Talk to a physician from home or on the go.

Virtual Health, powered by MDLIVE connects patients with expert medical help on your smartphone or computer when you can't see your primary care doctor.

15years

Experienced physicians for your virtual experience.

All physicians are board-certified and have an average of 15 years of experience and are state-licensed, board-certified physicians and pediatricians.

What can be treated

  • Allergies
  • Common cold
  • Constipation
  • Cough
  • Diarrhea
  • Ear problems
  • Fever
  • Flu
  • Headache
  • Insect bites
  • Nausea
  • Pink eye
  • Rash
  • Respiratory problems
  • Sore throat
  • Urinary problems
  • Vomiting
  • … and more

Virtual Health is NOT for emergencies

Of course, if you have a broken bone, excessive bleeding, dangerously high fever, bad burn, symptoms of heart attack or stroke, etc., get to an emergency room as quickly as possible - and don't hesitate to call 911 if you need to.

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Copyright ©2021 MDLIVE Inc. All Rights Reserved. MDLIVE does not replace the primary care physician and is not an insurance product. MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs, which may be harmful because of their potential for abuse. MDLIVE does not guarantee patients will receive a prescription. Healthcare professionals using the platform have the right to deny care if based on professional judgment a case is inappropriate for telehealth or for misuse of services. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use visit https://welcome.mdlive.com/terms-of-use/. MDLIVE is an independent company which provides telehealth services on behalf of Arkansas Blue Cross and Blue Shield and Health Advantage

MDLIVE is a separate company that provides telehealth services for members of Arkansas Blue Cross and Blue Shield, and eligible Health Advantage and BlueAdvantage Administrators of Arkansas members.

Virtual Health currently is available to all fully insured health plans but not available to all health plans. Members with an active medical plan whose coverage includes Virtual Health should be able to successfully register via the link within My Blueprint. Your benefit summary will indicate if Virtual Health is available to you. Notably, it is not available to members who have limited duration plans, Medicare Prescription Drug and Medicare Supplement plans, plans covering employees of FEP, Arkansas State and Public Schools, or Baptist Health.