Contact Us

Contact Us

Whether you are looking for insurance, are a current member or are a doctor or hospital, we offer friendly and convenient customer service with a variety of ways to get the information you need. Give us a call, send an email or come visit us at one of our office locations throughout the state.
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Holiday Closing Notice: Our offices will be closed on the following dates in observance of the Christmas and New Year’s holidays:

Dates Closed

  • Friday, December 23
  • Monday, December 26
  • Friday, December 30*

Our offices will be open on January 2, 2017. We look forward to serving you and wish you a wonderful holiday season.

*Arkansas State Employee and Public School Employees and the Federal Employee Program offices will remain open on December 30.

Call Us
Main Numbers
Metallic Plan Members
(Gold, Silver, Bronze and Catastrophic)
1-800-800-4298 (TDD 1-501-502-1458)
Or a complete list
Email Us
Email Customer Service
Call Us
Physicians and medical practitioners may call us using our Doctor and Hospital Information Lines. We also have Network Development Representatives to serve health care professionals.
Email Us
Email Customer Service
Contact your agent or your Arkansas Blue Cross and Blue Shield marketing representative.
Email Us
Email Customer Service
Individuals and Families
Are you looking for individual insurance coverage? Choose one of the following to receive information:
Employer Groups
We have seven full-service office locations to serve you or you can view our list of preferred agents. Email Customer Service.

Office Locations

Whether you need help face-to-face or on the phone, we are at your service with our local offices throughout the state.

Email Addresses

Mailing Address

Arkansas Blue Cross and Blue Shield
P.O. Box 2181
Little Rock, AR 72203-2181