Member Service Lines
| Service | Number | Hours (Central time) |
|---|---|---|
| Medi-Pak Supplement | 800-338-2312 | Monday – Friday: 8 a.m. to 5 p.m. |
| BlueMedicare Classic (HMO) and BlueMedicare Classic Plus (HMO) | 877-349-9335 (TTY 711) | From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m. |
| BlueMedicare Classic (HMO) and BlueMedicare Classic Plus (HMO) Part D Prescription Drug Program | 888-249-1595 (TTY 711) | 24 hours a day; 7 days a week |
| Arkansas Blue Medicare (PFFS) | 877-233-7022 (TTY 711) | From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m. |
| Arkansas Blue Medicare (PFFS) Part D Prescription Drug Program | 888-249-1556 (TTY 711) | 24 hours a day; 7 days a week |
| Arkansas Blue Medicare Rx (PDP) Billing, replacement ID card, member materials, claims and network issues | 866-390-3369 (TTY 711) | From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m. |
| Arkansas Blue Medicare Rx (PDP) Part D Prescription Drug Program Drug coverage and mail order support | 866-230-7264 (TTY 711) | 24 hours a day; 7 days a week |
| Arkansas Blue Medicare Plus (PPO) | 844-201-4934 (TTY 711) | From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m. |
| Arkansas Blue Medicare Plus (PPO) Part D Prescription Drug Program | 866-590-3028 (TTY 711) | 24 hours a day; 7 days a week |
| Arkansas Blue Medicare (HMO) | 864-463-1088 (TTY 711) | From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m. |
| Arkansas Blue Medicare (HMO) Part D Prescription Drug Program | 855-457-0228 (TTY 711) | 24 hours a day; 7 days a week |
Looking for insurance?
- Call us at 888-754-0751
- Make an Appointment at a ArkansasBlue Welcome Center near you
Y0083_2023AEP_Webpages_ABM_HA_M CMS Approved
Last updated 10/01/2022