Telehealth
Access the care you need
If you have concerns about going out or going to your doctor's office, you can meet with a doctor by phone or video and protect yourself and others
What is telehealth?
Telehealth is a term that covers all of the ways you and your doctor or other healthcare providers can use technology to communicate without being in the same room. It's also often referred to as telemedicine and virtual health.
It can include phone calls, video chats, emails or communication through a patient portal.
What services are covered?
- Routine primary care visits and specialist visits
- Preventive health screenings
- Urgent care visits
- Behavioral/mental health counseling and more
We are committed to your health, safety and well-being
Ways to get care
Your doctor knows you and your medical history so they are a great first option.
Your primary care physician
Many doctors and mental health professionals are now treating their patients over the phone or with videoconferencing. If you have a routine visit scheduled or need care, call your doctor to see if telemedicine is an option.
Medicare Advantage telehealth resources
When your doctor isn’t available, your BlueMedicare plan has you covered.
Virtual health
(powered by Teladoc) You can access medical help 24/7 on your phone or computer when you can't see your primary physician through telehealth. Get started.
Expert medical care is as close as your fingertips, around the clock!
Nurse advice line
You can call a nurse 24 hours a day, 7 days a week (even on holidays) with no copay for advice on your health. You can access the nurse advice line by calling 800-318-2384 (TTY 711).
The nurse hotline is available for coaching and trusted advice from trained clinicians.
Wellness visits
We have partnered with Signify to offer our members an annual in-home or telephonic wellness visit at no cost. You can call 833-449-7589 to schedule and learn more about this service.
An experienced doctor or nurse meets with you at your convenience to ensure you have the care and support you need.
Y0083_2024ABM_AEP_WEBPAGES_M CMS Approved
Last updated 10/01/2023
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