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Member Service Lines

ServiceNumberHours (Central time)
Medi-Pak Supplement800-338-2312Monday – Friday: 8 a.m. to 5 p.m.
Health Advantage Blue (HMO)877-349-9335 (TTY 711)From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m.
Health Advantage Blue (HMO) Part D Prescription Drug Program 888-249-1595 (TTY 711)24 hours a day; 7 days a week
Arkansas Blue Medicare (PFFS)877-233-7022 (TTY 711)From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m.
Arkansas Blue Medicare (PFFS) Part D Prescription Drug Program 888-249-1556 (TTY 711)24 hours a day; 7 days a week
Arkansas Blue Medicare Rx (PDP)Billing, replacement ID card, member materials, claims and network issues866-390-3369 (TTY 711)From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m.
Arkansas Blue Medicare Rx (PDP) Part D Prescription Drug ProgramDrug coverage and mail order support866-230-7264 (TTY 711)24 hours a day; 7 days a week
Arkansas Blue Medicare Plus (PPO)844-201-4934 (TTY 711)From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m.
Arkansas Blue Medicare Plus (PPO) Part D Prescription Drug Program866-590-3028 (TTY 711)24 hours a day; 7 days a week
Arkansas Blue Medicare (HMO)864-463-1088 (TTY 711)From April 1 to Sept. 30 - Monday – Friday: 8 a.m. to 8 p.m.
From Oct. 1 to March 31 - 7 days a week: 8 a.m. to 8 p.m.
Arkansas Blue Medicare (HMO) Part D Prescription Drug Program855-457-0228 (TTY 711)24 hours a day; 7 days a week

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Y0083_2022 AEP Webpages_ABM_HA_M Approval Accepted 10/05/2021

Last updated 10/01/2021