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Health Information Network

Empowering Healthcare Professionals with Information at the Point of Service

What is AHIN?

With the ever-changing healthcare environment today, providers face a broad range of operational and organizational challenges. Advanced Health Information Network (AHIN) delivers one system to simplify those challenges using innovative health information technology. AHIN is a free, secure web-based portal that provides real-time functionality, delivering current patient information on demand 24 hours a day, 7 days a week. It was one of the first health information networks in the United States to offer advanced functionality and continues to offer capabilities unique within the industry. This functionality is the primary reason Hospitals and Health Networks magazine identified Arkansas Blue Cross and Blue Shield as one of the “10 Most Wired Health Plans” in the country.

Access AHIN

Benefits of Using AHIN

In a user-friendly, secure, online environment, AHIN provides approved users access to patient information including demographics, eligibility and benefits, claims, claim submission, claim correction, claim status, remittance advices, fee schedules, and detailed reporting, as well as to Blue Cross plan information nationwide, and much more. Since users connect to AHIN through a secure web-based portal using any popular internet browser, there is no software to purchase and install. Everything you need is already present on your personal computer. AHIN also serves as a conduit through which information can be sent from one point to another - such as referrals, prior approvals, medical record requests, and overpayment requests.

As an AHIN user, you will have access to:


  • Arkansas Members
  • Blue Card Members


  • Document Transfer
  • Medical Record Requests
  • Over Payment Requests
  • Pre-Service, Admits & Discharges (PAD)
  • Prior Approvals
  • Refund Requests


  • Claim Search
  • Claim Status
  • Claim Reports
  • Claims in Error
  • Claim Entry
  • Program Payment Reports
  • Remittance Advices

Search/Look Up

  • Code Sets
  • Fee Schedule
  • Provider Details


  • Arkansas Payment Improvement Initiative (APII)
  • Care Management
  • Comprehensive Primary Care Plus (CPC+)
  • Medi-Pak Advantage Care Management
  • Patient Centered Medical Home (PCMH)

Additional Features

  • Dashboard
  • Online Enrollment
  • Online Training
  • Provider News
  • Helpful Links
  • Secure File Upload