DOCTORS AND HOSPITALS

NETWORK DEVELOPMENT REPRESENTATIVES

Medical network representatives are available to medical practitioners through our seven office locations throughout the state. Medical network representatives share information on our health plans and provider network activities. They also work with doctors and hospitals to resolve claims issues, help them file for reimbursement, answer billing and coding questions, and help in any way they can.

If you have questions, they are only a phone call away!

Dental Representative Information

Select an office location from below to view more information.

Northwest Regional Office — Fayetteville

Terry Rhoads
516 E. Millsap Road, Ste. 103
Fayetteville, AR 72703
Phone: 479-527-2359
Fax: 479-527-2323
Email: tarhoads@arkbluecross.com

Counties include: Baxter, Benton, Carroll, Madison, Marion, Newton, Searcy, and Washington.

Also includes Oklahoma counties of Adair and Delaware; and Missouri counties of Barry, Howell, McDonald, Ozark, Stone and Taney.

West Central Regional Office — Fort Smith

Terry Rhoads
516 E. Millsap Road, Ste. 103
Fayetteville, AR 72703
Phone: 479-527-2359
Fax: 479-527-2323
Email: tarhoads@arkbluecross.com

Counties include: Crawford, Franklin, Johnson, Logan, Polk, Scott, and Sebastian.

Also includes Oklahoma counties of Adair, Leflore and Sequoyah.

South Central Regional Office — Hot Springs

Vacant
1635 Higdon Ferry Road, Suite J
Hot Springs, AR 71913
Phone: 501-620-2651
Fax: 501-620-2608

Counties include: Clark, Garland, Hot Spring, Montgomery, and Pike.

Northeast Regional Office — Jonesboro

Alison Morrison
707 East Matthews
Jonesboro, AR 72401
Phone: 870-974-5740
Fax: 870-974-5713
Email: apmorrison@arkbluecross.com

Counties include: Clay, Craighead, Crittenden, Cross, Fulton, Greene, Independence, Izard, Jackson, Lawrence, Mississippi, Poinsett, Randolph, Sharp, St. Francis, Stone, and Woodruff.

Also includes Tennessee counties of Shelby, Tipton, Lauderdale and Dyer; and Mississippi county of DeSoto; and Missouri counties of Pemiscot, Dunklin, Butler, Ripley and Oregon.

Central Regional Office — Little Rock

320 W. Capitol, Suite 900
P.O. Box 2181
Little Rock, AR 72203

Due to the number of providers located in the Central Region, there are two network development representatives to assist our providers. Check the county list for each representative.

Patricia Fournier
Phone: 501-379-4652
Fax: 501-379-4655
Email: pafournier@arkbluecross.com

Counties include Cleburne, Perry, Pope, Pulaski*, Van Buren, White and Yell.

* Pulaski County Specialties:
  • Allergy
  • Anesthesia/Pain & Facility
  • Chiropractic
  • Dermatology
  • Infectious Disease
  • Labs
  • Nephrology/ESRDs
  • Obstetrics/Gynecology
  • Ophthalmology
  • Optometry
  • Orthopedic/Hand Surgery
  • Otolaryngology (ENT)
  • Pediatric
  • Physical Medicine
  • Podiatry
  • Pulmonary
  • Radiology

Jan Hodges
Phone: 501-379-4653
Fax: 501-379-4655
Email: jkhodges@arkbluecross.com

Counties include Conway, Faulkner, Grant, Lonoke, Prairie, Pulaski* and Saline.

* Pulaski County Specialties:
  • Cardiology
  • Children's University Medical Group
  • Family Practice/Internal Medicine
  • Gastroenterology
  • General Surgery
  • Hematology/Oncology
  • Little Rock Diagnostic Clinic
  • Medical College Physicians Group
  • Neurology/Neurological Surgery
  • Pathology
  • Physical, Occupational and Speech Therapy
  • Plastic and Reconstructive
  • Proctology
  • Psychiatry/Psychology
  • Rheumatology
  • Urology

Southeast Regional Office — Pine Bluff

Jason Aud
509 Mallard Loop Drive
Pine Bluff, AR 71603
Phone: 870-543-2945
Fax: 870-543-2915
Email: jsaud@arkbluecross.com

Counties include: Arkansas, Ashley, Bradley, Chicot, Cleveland, Dallas, Desha, Drew, Jefferson, Lee, Lincoln, Monroe, and Phillips.

Also includes Mississippi counties of Tunica, Coahoma, Bolivar and Washington; and Louisiana parishes of East Carroll, West Carroll and Morehouse.

Southwest Regional Office — Texarkana

Renay Turner
Address:
1710 Arkansas Boulevard
Texarkana, AR 71854
Phone: 870-779-9109
Fax: 870-779-9138
Email: prturner@arkbluecross.com

Counties include: Calhoun, Columbia, Hempstead, Howard, Lafayette, Little River, Miller, Nevada, Ouachita, Sevier, and Union.

Also includes Texas counties of Bowie and Cass; Oklahoma county of McCurtain; and Louisiana parishes of Bossier, Caddo, Claiborne, Union and Webster.

Our dental network representatives visit with participating providers throughout the state and are as close as a telephone call. They recruit new providers and share information with current providers and their staff on new dental plans and provider network activities. They also work with the dental providers to resolve claims issues, help them file for reimbursement, answer billing and coding questions and review new statutory or administrative requirements. You can meet our dental network representatives at the annual Arkansas State Dental Association convention.

If you have questions, they are only a phone call away!

Dental Network Development Representatives — Statewide

Arkansas Blue Cross and Blue Shield
Dental Provider Relations
P.O. Box 2181
Little Rock, AR 72203

Debbie Jines
Phone: 501-378-3296
Toll free: 1-800-843-1329
Fax: 1-501-378-2465
Email: dgjines@arkbluecross.com

Counties include: Arkansas, Ashley, Baxter, Benton, Boone, Bradley, Carroll, Chicot, Clark, Cleveland, Dallas, Desha, Drew, Garland, Grant, Hot Spring, Jefferson, Lee, Lincoln, Madison, Marion, Monroe, Montgomery, Newton, Perry, Phillips, Pike, Pulaski* Saline, Searcy, Washington, and Yell.

Linda Duelmer
Phone: 501-378-2195
Toll free: 1-800-843-1329
Fax: 1-501-378-2465
Email: lkduelmer@arkbluecross.com

Counties include: Calhoun, Clay, Cleburne, Columbia, Conway, Craighead, Crawford, Crittenden, Cross, Faulkner, Franklin, Fulton, Greene, Hempstead, Howard, Independence, Izard, Johnson, Lafayette, Lawrence, Little River, Logan, Lonoke, Miller, Mississippi, Nevada, Ouachita, Poinsett Polk, Pope, Prairie, Pulaski* Randolph, Scott, Sebastian, Sevier, Sharp, St. Francis, Stone, Union, Van Buren, and Woodruff.

*Pulaski county is split between both representatives.