Dwayne Pierce has been named lead executive for sales competence for Arkansas Blue Cross and Blue Shield, according to Karen Raley, vice president of corporate marketing for Arkansas Blue Cross.
In his new role, Pierce will be responsible for identifying competencies necessary for best-in-class sales performance and for managing the development and implementation of training programs necessary to build those skill sets in sales staff throughout Arkansas Blue Cross. His responsibilities also will include ensuring that external agents have the resources needed for maximum productivity in the sale of company products and services. He will coordinate relationships with external vendors involved in the sales process.
Pierce, who joined Arkansas Blue Cross in 1998 as a plan board manager, most recently served the company as regional executive for the Southeast sales and service center in Pine Bluff. As regional executive, he led a team focused on customer service, individual and group product sales and marketing, medical management and provider services. Previously, he held various positions including group marketing representative and primary care network board manager.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross
and Blue Shield Association and is licensed to offer health plans in all 75 counties
of Arkansas. Copyright © 2001-2014 Arkansas Blue Cross and Blue Shield