Members

HOW TO PAY YOUR BILL

Arkansas Blue Cross and Blue Shield offers several convenient ways for you to pay your bill.

SPECIAL NOTICE:
The health care law (Affordable Care Act) requires payment to be received before the due date (not postmarked) on your invoice. Unfortunately, the health care law requires that a policy be canceled if your first month’s premium is not received before the due date on your invoice.

All members can pay their bill the following ways:

  • Online or Mobile. When you receive your bill, you can make a secure payment with a check, credit or debit card.* No transaction fee applies.

  • By phone. Payments can be made using a check, credit or debit card when you call 1-800-354-9904.* No transaction fee applies.

  • In-person. You can visit any MoneyGram** location, Arkansas Blue Cross office or one of our ArkansasBlue retail stores.

    Location MoneyGram Arkansas Blue Cross Offices ArkansasBlue stores
    What to Bring You’ll need a copy of your bill.
    Pay by cash or debit card with a PIN.
    No transaction fee applies.
    You’ll need your member ID or account number. Please bring a check to pay your bill. Cash not accepted. You’ll need your member ID or account number. Please bring a check to pay your bill. Cash not accepted
    Where to Go With more than 250 Arkansas locations in retailers like Walmart, there’s sure to be a convenient location near you. Call 1-800-666-3947 or visit the MoneyGram website to find one in your neighborhood. Five locations make it easy for you to stop by, any time. Visit Arkansas Blue Cross offices for address, hours and contact information. Three central Arkansas locations make it easy for you to stop by, any time. Visit the ArkansasBlue website for address and hours.
  • By mail. You can send a check or money order to us as outlined below. Remember to include your member ID or account number.

    For members with metallic medical plans (Gold, Silver, Bronze, Catastrophic):
    Enterprise Exchange Services
    PO BOX 34320
    Little Rock, AR 72203-4320


    For all other members (including dental and non-metallic medical plans):
    Arkansas Blue Cross and Blue Shield
    Attn: Cashiers (Drafts)
    P.O. Box 3590
    Little Rock, AR 72203-4320


* Health Advantage conversion plans, all Medicare Advantage plans or Medicare prescription drug plans are not eligible for online or phone payments.
** MoneyGram is an independent company that provides health insurance payment services for Arkansas Blue Cross and Blue Shield customers.