Members

HOW TO PAY YOUR BILL

Arkansas Blue Cross and Blue Shield offers several convenient ways for you to pay your bill.

SPECIAL NOTICE:
The health care law (Affordable Care Act) requires payment to be received before the due date (not postmarked) on your invoice.
Unfortunately, the health care law requires that a policy be canceled if your first month’s premium is not received before the due date on your invoice.

All members can pay their bill the following ways:

ONLINE OR MOBILE

When you receive your bill, you can make a secure payment with a check, credit or debit card.* No transaction fee applies.
PAY NOW

BY PHONE

Payments can be made using a check, credit or debit card when you call 1-800-354-9904.* No transaction fee applies.

IN-PERSON

You can visit any MoneyGram** location, Arkansas Blue Cross office or one of our ArkansasBlue retail stores.

Location MoneyGram Arkansas Blue Cross Offices ArkansasBlue stores
What to Bring You’ll need a copy of your bill.
Pay by cash or debit card with a PIN.
No transaction fee applies.
You’ll need your member ID or account number. Please bring a check to pay your bill. Cash not accepted. You’ll need your member ID or account number. Please bring a check to pay your bill. Cash not accepted
Where to Go With more than 250 Arkansas locations in retailers like Walmart, there’s sure to be a convenient location near you. Call 1-800-666-3947 or visit the MoneyGram website to find one in your neighborhood. Five locations make it easy for you to stop by, any time. Visit Arkansas Blue Cross offices for address, hours and contact information. Three central Arkansas locations make it easy for you to stop by, any time. Visit the ArkansasBlue website for address and hours.

BY MAIL

You can send a check or money order to us as outlined below. Remember to include your member ID or account number.

For members with metallic medical plans (Gold, Silver, Bronze, Catastrophic):
Enterprise Exchange Services
PO BOX 34320
Little Rock, AR 72203-4320

For all other members (including dental and non-metallic medical plans):
Arkansas Blue Cross and Blue Shield
Attn: Cashiers (Drafts)
P.O. Box 3590
Little Rock, AR 72203-432

* Health Advantage conversion plans, all Medicare Advantage plans or Medicare prescription drug plans are not eligible for online or phone payments.
** MoneyGram is an independent company that provides health insurance payment services for Arkansas Blue Cross and Blue Shield customers.