Members

Update your policy to reflect changes in your life.

Metallic Plans

The Open Enrollment Period (OEP) for individual and family medical plans, including Gold, Silver, Bronze, and Catastrophic plans, begins November 15, 2014, and ends on February 15, 2015.

Changes may be made to existing individual policies at any time during the year as a result of a Qualifying Life Event.

Examples of "qualifying life events" are:

  • Marriage
  • Divorce
  • Death
  • Birth of a child
  • Loss of other health insurance coverage.

For a complete list of changes, notification periods and documentation requirements:

For additional information for Metallic Plans, call Customer Service at 1-800-800-4298.

You may print out a change form and submit or contact your agent:

Essential Blue Freedom

Essential Blue Freedom members can request changes at any time throughout the year.

Members may request changes to their policy, such as:
  • Adding or deleting dependents
  • Increasing or decreasing deductible
  • Adding or deleting maternity
  • Requesting removal of surcharges or exclusions

A Change Form (PDF) is required if you are:

Adding a dependent to your policy
  • All dependents will be medically underwritten and may be surcharged or denied coverage based on medical conditions.
Increasing your policy benefits by:
  • Lowering the deductible
  • Adding the maternity rider.
Requesting that a surcharge or exclusion be removed.

You may print out a change form and submit or contact your agent:

Existing Plans

OEP for all other individual and family health plans begins October 1 and runs through December 15. Change forms related to OEP must be received (not just postmarked) by Arkansas Blue Cross no later than December 15. Changes to existing policies will be effective January 1 or 15, depending on the policy billing cycle.

Make Changes to Individual and Family Policies

During this OEP, members may:

Request changes to their policy, such as:

  • Adding or deleting dependents
  • Increasing or decreasing deductible
  • Adding or deleting maternity
  • Requesting removal of surcharges or exclusions

For a complete list of changes, notification periods and documentation requirements:

An Underwriting Change Form (PDF) is required if you are:

  • Adding a dependent to your policy
    • Dependents age 18 or younger cannot be declined coverage but will be medically underwritten and may be surcharged based on medical conditions.
    • Dependents age 19 or older will be medically underwritten and may be surcharged or denied coverage based on medical conditions.
  • Increasing your policy benefits by:
    • Lowering the deductible.
    • Raising the coinsurance percentage.
    • Lowering the calendar-year coinsurance maximum.
    • Adding the maternity rider.
  • Requesting that a surcharge or exclusion be removed.

A Non-underwriting Change Form (PDF) is required if you are:

  • Deleting a dependent from your policy
  • Decreasing your policy benefits by:
    • Raising the deductible.
    • Lowering the coinsurance percentage.
    • Raising the calendar-year coinsurance maximum.
    • Deleting the maternity rider.

You may print out a change form and submit or contact your agent:

For additional information call Customer Service at 1-800-238-8379.