If you are living with back pain, join the Low Back Pain Education Program (HEP).
If you join, free information will arrive in your mailbox monthly! No classes to
attend, just solid information including:
Health Resource List
- How to care for your back manual
- Management of spine and disk problems
- Understanding your pain
- Tips to prevent pain and treating a back attack
- A freezable/microwaveable gel pack for back pain
- Exercise, posture and other tips to protect your back
- Back Fitness brochure and diary
- A self-care guide for back pain
- Drawings of back pain conditions
- All About Your Medicines
(PDF) — Comprehensive list of websites and telephone numbers to locate national and community resources plus information and support regarding the causes and management of back pain.
Here's how to join and get started on a plan for a healthier you!
Member Enrollment Form (PDF)
and return it in one of four ways:
- Fax to 501-378-6693
- Scan and email to
- Mail to:
Arkansas Blue Cross and Blue Shield
Enterprise Medical Management (4 South)
601 South Gaines Street
Little Rock, AR 72201
- You also can call your nearest
office location and ask for a Registered Nurse case manager to discuss the program
and receive assistance in enrolling in the Low Back Pain Education Program.
We hope you will join the Low Back Pain Education Program. Together, we can help
you take better care of your back.
Health information and education from community and national resources follow the
guidelines set forth by the American Academy of Orthopaedic Surgeons, National Institute
of Neurological Disorders and Stroke, American Chiropractic Association and North
American Spine Society.
Questions? Call the toll-free HEP Helpline at 1-800-686-2609.
Please note: The Low Back Pain Education Program is for health education
purposes only. We do not offer medical advice or medical services. Always consult
your treating physician(s) for any medical advice or services you may need. You,
as a member, are responsible for selecting providers, services or products. Please
check your member benefits for coverage of services. All information furnished by
you is kept strictly confidential and only used to provide us with information necessary
for participation in the Low Back Pain Education Program.