Arkansas Blue Cross
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ALLTEL service by Arkansas Blue Cross
State and Public School Employees
As an Arkansas Blue Cross and Blue Shield health plan member, your health-care needs
will be met when you are traveling or living outside of Arkansas. Your ID card is
your link to coverage and network providers throughout the United States and the
The BlueCard program is a national program that allows traditional and PPO members
to recieve the same health-care benefits and balance billing protection of their
local Blue Plan when traveling or living outside of their Plan's area.
All About BlueCard
The BlueCard program has three components:
- National Coverage
Any Blue Plan member can take advantage of the program when traveling or living
in another Blue Plan area anywhere in the country. More than 85 percent of
all hospitals and physicians throughout the United States contract with Blue
Cross and Blue Shield Plans. The BlueCard program links each of these health
- BlueCard PPO
Members of Blue Plan-affiliated preferred provider organizations (PPOs), such
as True Blue PPO, may take their cost-saving benefits and negotiated health
care provider discounts with them around the nation. BlueCard PPO links Blue
Plan PPO network doctors and hospitals to Blue Plans throughout the United
If you or your family are traveling or living in another Blue Plan's area,
you can present your ID card to any BlueCard PPO doctor or hospital. An
estimated 95 percent of the U.S. population lives in areas covered by Blue
Cross and Blue Shield PPOs.
BlueCard doctors and hospitals will recognize your BlueCard PPO membership
by a special "PPO in a suitcase" symbol on your ID card. You do not need to
fill out a claim form for this service.
- Coverage Abroad
BlueCard Worldwide lets you use your ID card to receive covered inpatient
care at participating hospitals in many countries around the world. BlueCard
Worldwide participating hospitals are located in major travel destinations and
business centers around the world. When you're traveling or temporarily living
outside the United States and require inpatient hospital care, show your ID
card to any of these participating hospitals, and your claim will be handled
just like it is at home.
Finding a Provider
The BlueCard® program makes it easy for you to obtain information about
doctors and hospitals participating with a Blue Cross and Blue Shield Plan outside
your Blue Plan's area. Simply pull out your ID card and call BlueCard Access®
at 1-800-810-BLUE (2583) for the names and addresses of participating doctors and
hospitals in the area where you are traveling or living. If you are traveling abroad,
you can use the toll-free number outside the United States by using an AT&T Direct®
On the Internet, to find a BlueCard health care provider anywhere from coast to
coast and to view a map with detailed driving instructions, visit the National Doctor & Hospital Finder website.
You have the option of using a non-participating hospital or doctor, but you may
have to pay that provider directly and then file a claim with Arkansas Blue Cross
for reimbursement of covered expenses. Also, a non-participating provider may not
accept the plan's allowances as payment in full; therefore, you would be responsible
for any account balance above these allowances. Coverage may vary, so contact Arkansas
Blue Cross for details.
In case of an emergency, seek immediate care from the nearest provider.