Members

Popular Member Searches

Many times members have a specific question about their health plan or benefits. The most common searches from members visiting our website are listed under the Arkansas Blue Cross Members or the Federal Employee Program links below.

We're here to help, so if you don't find the answer you are looking for, please contact Customer Service or log in to your My Blueprint account for specific information about your benefits, claims and more. We're here to help!


The links above lead to lists of commonly asked questions relating to our health plans and services and answers to those questions. If you don't find an answer to your question here, email Customer service.

More Helpful Information

Members:
Looking for status of a claim? You can check claim status, claims history and eligibility and order a replacement ID card without going through Customer Service. Register to use our member, self-service center, My Blueprint. (Federal employees are not able to register at this time.)

Providers:
Looking for status of a claim? You can check claim status, eligibility, your claims history and more through AHIN (Advanced Health Information Network). View AHIN Enrollment Information.

Visitors:
Looking for a rate quote on an individual or family plan? Go to Individual and Families; then select the plan you want quoted.


Important Note:
Always consult your individual insurance policy or schedule of benefits for specific plan benefits. The information posted on this site is not a guarantee of payment.