As the administrator of your group's health benefits, we know that your employees
look to you for answers to their health insurance questions.
In an effort to make your job easier, we have designed the Arkansas Blue Cross and
Blue Shield Group Administrator's Manual with you in mind.
We realize there are times when you will need the expertise of your group
marketing representative, service representative or your independent
agent. However, we also know that with reliable, current information, you are perfectly
capable of answering many of your employees' questions. Not only does this save
you time, but it can strengthen the relationship you have with your employees.
We hope this manual will be useful. Please let us know if there
are additional steps we can take to improve our working relationship with you.
This Group Administrator's Manual is only a guide. This description is not legally
binding. The controlling terms of the Plan are set forth in the Benefit Certificate
incorporated in the Arkansas Blue Cross and Blue Shield Group Policy. Any discrepancies
between this guide and the Benefit Certificate will be resolved in favor of the
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Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
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