How to File a Claim
We have made it easier for you and your employees to file a claim. Whenever medical
treatment is received at a physician's office, hospital or other health care provider,
your employee should present an Arkansas Blue Cross ID card. This is the first step
toward receiving benefits under the benefit program.
In most cases, the provider will file a claim. Arkansas Blue Cross then will pay
the health care provider and send the employee a Personal Health Statement showing
the amount of payment and the amount the employee is responsible for paying as well
as other important information.
If a physician will not file a claim directly, the employee should obtain an itemized
bill, complete the top section of the claim form, attach the itemized bill, and
send it to:
Arkansas Blue Cross and Blue Shield
P.O. Box 2181
Little Rock, AR 72203-2181
As always, if you or your employees have any questions about a claim, please call
customer service for help. We are happy to serve you.
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