In February 2015, Anthem, Inc. (Anthem), a Blue Cross and Blue Shield health insurance company, announced that it had been the victim of a sophisticated cyberattack. Arkansas Blue Cross and Blue Shield (Health Advantage and BlueAdvantage Administrators of Arkansas) and Anthem sent letters in 2015 to individuals whose personal information may have been affected and Anthem offered credit monitoring and protection services at that time. There has not been a new cyberattack, but Anthem is now offering additional protection to minors whose information may have been affected.
The National Association of Insurance Commissioners (NAIC) has asked and Anthem has agreed to provide enhanced protective services in the form of a credit freeze for minors who were age 18 and under on January 27, 2015 (Anthem Minor Credit Protection Program). Anthem will notify the parents or legal guardians of the affected minors in February by U.S. mail, media notice, website notice, and member portal notice. Anthem will cover the costs of a one-time freeze and one-time removal at each of the three major credit-reporting agencies (Equifax, Experian and Transunion). The offer will remain open for one year from the date of the Anthem letter.
If you have questions, please go to www.AnthemFacts.com first for the most up-to-date information. For information related to the identity repair services or credit monitoring offered after the 2015 cyber attack, please call AllClear ID at 1-877-263-7995. Please do not call the credit reporting agencies.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
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