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Code of Business Conduct

Standard 3

Follow Company Record Retention Policies. We must each ensure that all business records are retained in accordance with the company's record retention policies.

Company business records, including medical records, must be retained in accordance with laws, regulations, contractual obligations, and the company's record and/or document retention policies. This includes paper records, electronic information such as computer files or electronic mail, or information stored on any other medium. No company employee may tamper with company business records or remove or destroy company business records in a manner that is contrary to the company's record retention policies. If you have a question concerning the company's policies regarding the retention of a particular type of record or document, you should ask your supervisor for guidance.

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Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue
Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
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