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Toni Starks
Vice President, Internal Operations
Toni Starks has executive oversight responsibility for operational activities for Arkansas Blue Cross and Blue Shield fully insured products, BlueCard and the Federal Employee Program. These activities include membership, claims, customer service, incoming mail and special projects. Starks joined the company in 1974 working in the claims area of the Medicare A department. She held several positions in the company before being promoted to operations manager of the Pine Bluff Regional Office. Following several years as manager of Customer Service, Starks was promoted to vice president of Call Center Operations before taking her current position. She attended San Francisco State College and Park College, in Missouri. She is a former board member of the Florence Crittenden Home.