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Joseph Smith
Senior Vice President, Private Programs, and
Chief Information Officer
Joseph Smith has executive responsibility for the overall enterprise information technology direction to support both the internal integrated enterprise Private Business product portfolio and the external health care partnership integrated delivery system. In addition, he is accountable for the enterprise’s systems architecture and integration with all Blue Cross and Blue Shield Association Plans nationwide. Smith, who has more than 40 years of health care experience with the Blues System, joined Arkansas Blue Cross and Blue Shield in 1993 in Information Systems. A native of the Midwest, Smith received his bachelor’s degree in industrial management from Illinois Institute of Technology and a master’s degree in finance from Loyola University. In 2011, Smith was selected by his peers as one of “The Elite 8” Corporate Insurance and IT Executives in North America. In 2012, Arkansas Blue Cross received its first patent (only the third ever received among all Blue Cross and Blue Shield Plans) for ICD-10 Neutralizer, an information technology system developed by Smith. Smith has served in leadership roles in many national governance committees including: chair of the Inter-Plan Technology Advisory Council (IPTAC), vice chairman of the Business & Technology Executive Committee (BTEC), a member of the Inter-Plan Programs Committee (IPPC) for the Association of Plans and chairman of the national IT Roundtable.