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Position Description

Arkansas Blue Cross and Blue Shield - EXEMPT POSITION DESCRIPTION

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Position:  Systems Analyst Programmer
Reports To: 
Division:  EBI Systems & Informatics (0038)
Company:  ABCBS
Location:  Little Rock - USAble Building
Job Code:  035011
Min Salary:   57600
Date Posted:  11/5/2013

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Position Specific Requirements: No position specific requirements


Job Summary
This position is accountable for the development, maintenance and testing of software applications and/or programs as it relates to the Enterprise Information Development systems. These activities include development and maintenance of programs, preparation of test data, program coding and documentation.

Nature & Scope
This position reports to a Supervisor within Enterprise Information Development. The position performs the majority of his/her assigned tasks in a project team environment with direct supervision from the Supervisor or senior member of the project team. Most job activities are performed in the realm of small systems, subsystems, or programs, and their general relationship to the project or system. Assignments include data gathering, program logic development, coding, testing, documentation and various other tasks to assist project team members. The Incumbent works closely with the Enterprise Business Intelligence staff, Private Programs Systems staff, other Enterprise-wide technical staff, as well as the internal and external users to ensure user/customer requests, problems and questions are researched and resolved in a timely manner and as required in project/division performance expectations.


Communication
The Incumbent must possess excellent communication skills, both oral and written to ensure that a productive and cooperative climate is maintained with all customers inside and outside the Enterprise Business Intelligence area, ABCBS Private Programs systems, the Blue Cross Association, various vendors and other Enterprise team members.


Skills, Knowledge and Abilities

1. Possess and apply effective interpersonal skills.
2. Ability to work with a team and contribute as a team member.
3. Ability to communicate effectively both orally and in writing.
4. Effective ability to analyze a problem and develop a solution.
5. Ability to establish goals and objectives and plan methods to achieve these goals.
6. Demonstrate stability of performance under pressure and/or opposition.
7. Ability to be scheduled for work on short notice and overtime – nights, days, Saturdays or holidays – and travel on short notice.



Minimum Job Requirements

Level 1:

1. Bachelors Degree from an accredited college or university in computer and/or analytical related studies (pref. degree in Computer Information Systems, Computer Science, Management Information Systems, etc.) and prior experience in applications systems programming, design, and analysis with emphasis in the areas of COBOL, UNIX, IBM mainframe, DB2 and/or Oracle   

Or prior experience in applications systems programming, design, and analysis with emphasis in the areas of COBOL, UNIX, IBM mainframe, DB2 and/or Oracle.  

2. Experience with database query tools, SQL, DB2, and/or UNIX scripting. Related database access methods may be substituted.

3. Preference will be given to candidates who have Advanced UNIX, AB Initio Developer and/or COBOL skills.  Related application programming experience in an IBM mainframe or Unix environment may be substituted.

4. Experience using desktop PC, Outlook e-mail, basic MS Office tools (MS Word, MS Excel).

5. Preference will be given to candidates who have healthcare related experience.

6. Preference will be given to candidates who have Blue Cross Blue Shield Plan experience

Level 2:

1. Bachelors Degree from an accredited college or university in computer and/or analytical related studies (pref. degree in Computer Information Systems, Computer Science, Management Information Systems, etc.) and prior experience in applications systems programming, design, and analysis with emphasis in the areas of COBOL, UNIX, IBM mainframe, DB2 and/or Oracle  

Or prior experience in applications systems programming, design, and analysis with emphasis in the areas of COBOL, UNIX, IBM mainframe, DB2 and/or Oracle.

2. Experience with database query tools, SQL, DB2, and/or UNIX scripting.  Related database access methods may be substituted.

3. Experience with Advanced UNIX, AB Initio Developer and/or COBOL skills.  Related application programming experience in an IBM mainframe or Unix environment may be substituted.

4. Experience using desktop PC, Outlook e-mail, basic MS Office tools (MS Word, MS Excel).

5. Preference will be given to candidates who have healthcare related experience.

6. Preference will be given to candidates who have Blue Cross Blue Shield Plan experience

 Level 3

1. Bachelors Degree from an accredited college or university in computer and/or analytical related studies (pref. degree in Computer Information Systems, Computer Science, Management Information Systems, etc.) and prior experience in applications systems programming, design, and analysis with emphasis in the areas of COBOL, UNIX, IBM mainframe, DB2 and/or Oracle  

Or prior experience in applications systems programming, design, and analysis with emphasis in the areas of COBOL, UNIX, IBM mainframe, DB2 and/or Oracle.  

2. Experience with database query tools, SQL, DB2, and/or UNIX scripting.  Related database access methods may be substituted.

3. Experience with Advanced UNIX, AB Initio Developer and/or COBOL skills.  Related application programming experience in an IBM mainframe or Unix environment may be substituted.

4. Experience using desktop PC, Outlook e-mail, basic MS Office tools (MS Word, MS Excel).

5. Preference will be given to candidates who have healthcare related experience.

6. Preference will be given to candidates who have Blue Cross Blue Shield Plan experience

Minimum Job Skills


Systems Application Programming (SAP) includes performance in the areas of analysis, design, coding, testing, implementation and documentation of system projects. Must demonstrate basic skills in these areas at the appropriate level of performance:

 

Skill Set Area

SAP Level 1

SAP Level 2

SAP Level 3

Analysis

Demonstrates an understanding of basic coding concepts and business drivers, document the desired outcome of the program

Understands most coding demands and business drivers for a wide variety of projects.  Able to work with business and technical users, to articulate and document medium and some more complex coding requirements

Understands almost all coding demands.  Has a very good grasp of business drivers and needs behind project request and translates those effectively into analysis and documentation

Design

Designs a solution that meets the basic needs identified in analysis

Designs effective and efficient solutions that meet all needs identified in analysis.

Designs effective, efficient and easily maintainable solutions that work in concert with other programs and processes

Coding

Coding follows standard practices and guidelines in the area, is effective and functional

Coding is efficient, understandable, well documented and maintainable

Coding is concise, well integrated and creative

Testing

Testing is completed, bugs are resolved in a timely and effective manner

Testing is efficient and diligent.  Bugs are in-frequent and easily resolved. Facilitates and coordinates testing.

Testing is proficient, with few if any bugs found after moving to production.  Facilitates and coordinates testing.

Implementation

Implementation occurs without issue

Implementation occurs quickly and efficiently.  Plays a key role in ensuring all procedures are followed and completed.

Implementation is coordinated, efficient and with minimal interruption and resource utilization.  Plays a primary role in ensuring all procedures are followed and completed.


Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

PRINCIPAL ACTIVITIES OR ACCOUNTABILITIES (Essential Functions of Job)
1. Ensure that the Supervisor is adequately informed concerning the status of all assigned tasks.
2. Ensure that all assigned tasks are completed accurately and by the assigned target dates.
3. Become knowledgeable of company functions and business logic to the level necessary to accomplish assigned tasks.
4. Enhance and apply programming skills including analysis, design, coding, testing, debugging, implementation and documentation.
5. Consult with users to identify current operating procedures and to clarify project objectives.
6. Write and/or update documentation to describe program, development, logic, coding, and corrections.
7. Use standard application design principles to create appropriate logical and physical application designs to promote efficiency and code reuse.
8. Follow corporate standards in naming conventions, security, and interface design.
9. Thoroughly test and bug-fix code.
10. Ensure positive working relationships exist with all customers, co-workers and management staff.
11. Become familiar with the Enterprise Information Development systems, processes, applications and operational usage of the applications.
12. Document project via web based project tracking system, in program code/scripts and other programming, and via software documentation.
13. Ensure that a cooperative and productive climate is maintained with all internal and external contacts.
14. Contribute to and support Enterprise-wide undertakings and commitments, including area performance goals and standards.
15. Contribute to and support the Enterprise strategic and operational planning process to include total quality management philosophies.
16. Become knowledgeable of, and adhere to Corporate and ABCBS Enterprise Business Intelligence standards and policies.



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