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Arkansas Blue Cross and Blue Shield

Position: Project Management Analyst Job Code: 032166 Min Salary: 50000
Reports To: Date: 3/17/2014    
Division: EBI Project Management (0062) Company: ABCBS    

Position Specific Requirements: No position specific requirements

Job Summary
The Project Management Analyst is a professional team member knowledgeable about project management methodologies with a basic understanding of information technology. The person in this position must possess the ability to coordinate schedules, facilitate communication and assist as needed for Enterprise or Departmental projects coordinated through the EPMO (Enterprise Project Management Office). The Project Management Analyst uses established project management techniques, tools, and processes to assist the EPMO in daily operations. This position will also help administer and facilitate the future development of the EPMO.

This position requires strong organizational and presentation skills, as well as the ability to communicate effectively with both technical and non-technical personnel. The incumbent must assume a leadership role, work independently and possess superior communication skills while developing and maintaining diplomatic rapport with all internal and external customers. Necessary skills require strong organizational and presentation skills, ability to manage change, knowledge of project management methodologies, and the ability to communicate effectively with internal and external customers.

Nature & Scope
This position reports to the Senior Internal Consultant in the Strategic Services Division. The incumbent performs duties and responsibilities under the authority delegated by the Senior Internal Consultant, and assists with meeting the goals and the objectives of the EPMO and Strategic Services.

The position works with a broad cross section of executive, managerial, technical and administrative staff, as well as outside vendors and partners to achieve department objectives and the incumbent may be asked to assist with guidance, consultation, communication, reviews, and recommendations related to EPMO activities. By presenting both oral and written information to internal and external customers, the position has public relations aspect.

The incumbent must exert a positive leadership influence among team members and work closely with other staff to assist in achieving project objectives that demand the highest level of research, analysis, timeliness and accuracy measures. The incumbent will often work with self-imposed deadlines in response to meeting customer requests. Multiple projects may be on-going simultaneously and the incumbent must be able to deliver high quality solutions with aggressive timeframes and high level stakeholder satisfaction.

The incumbent must self manage and have a fundamental drive to achieve goals and improve upon prior accomplishments. The incumbent must possess a superior level of interpersonal skills, strong research and analytical skills and high organizational skills to handle multiple priorities.

Minimum Job Requirements


Project Management Analyst





Graduate Degree in a health-related or business profession or Bachelor's Degree with experience in healthcare or a health insurance environment in an exempt position.

Graduate Degree in a health-related or business profession or Bachelor's Degree with experience in healthcare or a health insurance environment in an exempt position.

Graduate Degree in a health-related or business profession or Bachelor's Degree with  experience in healthcare or a health insurance environment in an exempt position.


Project Management Experience

Experience as a Level I Analyst

Experience as a Level II Analyst

Leadership Development


Completion of an Enterprise Leadership Class Series


Project Manager Lead Experience


Successfully managed 2 large scale projects*

Successfully managed 4 large scale projects*

Design a Career Path

IDP approved by supervisor

IDP approved by supervisor

IDP approved by supervisor


None required (must attain within 2 years of hire)


PMP Required (must be a member in good standing)

Project Management Continuing Education

10 hours per year

15 hours per year

20 hours per year

Project Management Technology Experience


3 years

4 years

PC Based Software Experience

Experience with PC-based software products including word processing, spreadsheet and graphic tools.

Knowledge, Skills and Abilities

Must demonstrate excellent interpersonal, organizational and judgment skills.  Must possess strong public speaking, writing and grammar skills, as well as critical thinking and problem-solving ability.  Must demonstrate the ability to work closely with various management, supervisory and operational team members as well as external vendors and other entities. 


Data Management and Analysis and/or Application Systems Programming Experience Preferred

Prefer two years experience in the application of data management and analysis tools (e.g. MS Access, SAS, SQL) and/or in application systems programming (e.g. analysis, design, coding, testing and implementation of system projects.)

Presentation Experience

Experience making presentations to groups of individuals in a formal business setting. Provide list of examples and audiences. Demonstration of public speaking ability may be required during interview.

* Large Scale Project - Project must be a minimum 6 months of duration and involve at least three other divisions. Must serve as the overall Project Manager on the project, keep the schedule, monitor issues/risks/changes and perform project closing activities.

Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

1. Assist in the completion of the daily activities of the EPMO, including tool administration, reporting, answering inquiries and developing training materials.

2. Attend meetings, as needed, to assist with management of ongoing EPMO activities.

3. Maintain records of project issues, associated communications and steps to resolution.

4. Assist with review and tracking of division deliverables.

5. Dissemination of EPMO documents, presentations and other information, as needed.

6. Maintain project management document repositories.

7. Develop presentations for EPMO training or communications.

8. Develops and maintains positive relationships with key stakeholders both internal and external as needed to meet EPMO objectives.

9. Assist in proactive communication with stakeholders regarding project management status and deliverables.

10. Maintain a current, working knowledge of common project management practices, including ongoing reading, learning and research.

11. Employ continuous quality improvement (CQI) in all aspect of assigned responsibilities.

12. Participate in enterprise initiatives as directed by senior staff.
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Employee Benefits

Our very competitive package of Employee Benefits includes everything from tuition reimbursement to 401(k) savings plans.