How to Pay Your Bill

With Arkansas Blue Cross and Blue Shield

This information only applies to members who receive invoices for their individual plans.

We offer several easy ways for you to pay

Remember: To avoid a lapse in coverage, your payment must be received (not just postmarked) before the due date listed on your invoice.

Online or Mobile

When you receive your bill, you can make a secure payment with a check, credit or debit card.* No transaction fee applies.

Pay Now

* Medicare Advantage and Prescription Drug plan product members must call Customer Service to discuss available payment options. Health Advantage conversion plans are not eligible for online, mobile, or pay-by-phone payment options.

By Phone

Payments can be made using a check, credit or debit card when you call 1-800-354-9904.* No transaction fee applies.

* Medicare Advantage and Prescription Drug plan product members must call Customer Service to discuss available payment options. Health Advantage conversion plans are not eligible for online, mobile, or pay-by-phone payment options.

In-Person

You can visit an Arkansas Blue Cross location or any MoneyGram** location.

What to bring

You'll need your Member ID or account number.
Pay by check, money order or cashier's check.
Cash is not accepted. No transaction fee applies.

Where to go: Visit an Arkansas Blue Cross location near you.
What to bring
  • You'll need a copy of your bill.
  • Pay by cash or debit card with a PIN.
  • No transaction fee applies.
Where to go

With more than 250 Arkansas locations in retailers like Walmart, there's sure to be a convenient location near you. Call 1-800-666-3947 or visit the MoneyGram website to find one in your neighborhood.

** MoneyGram is an independent company that provides health insurance payment services for Arkansas Blue Cross and Blue Shield customers.

By Mail

You can send a check or money order to us as outlined below. Remember to include your member ID or account number.

For members with metallic medical plans (Gold, Silver, Bronze, Catastrophic):

  • Enterprise Exchange Services
  • P.O. BOX 790308
  • St. Louis, MO 63179-0308

For all other members (including dental and non-metallic medical plans):

  • Arkansas Blue Cross and Blue Shield
  • P.O. BOX 3590
  • Little Rock, AR 72203-3590

Friendly service. When and how you need it.