Call a Medi-Pak® Benefits Specialist

If you are NOT currently enrolled in an Arkansas Blue Cross and Blue Shield plan and would like to talk to someone about a Medi-Pak plan, call 1-800-392-2583* (8 a.m. - 5 p.m.) or send us an email at TTY users may call 1-800-370-5869.

Or, if you prefer, you can stop by and visit us from 8 a.m. to 5 p.m. Our address is:
  • 320 W. Capitol
    USAble Corporate Center, 4th Floor
    Little Rock, AR 72201
If you are already an Arkansas Blue Cross health plan member:

*Calling this phone number will direct you to a licensed insurance agent. If you would like to contact our Medicare Advantage or Rx customer service, please call toll free 1-888-242-5017 (TTY 1-800-370-5869), 8 a.m. to 8 p.m., 7 days a week.

Medi-Pak insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program. Arkansas Blue Cross and Blue Shield is a Medicare-approved Part D sponsor and is a Medicare Advantage organization with a Medicare contract. Enrollment in Medi-Pak Advantage (PFFS), Medi-Pak Advantage PPO, Medi-Pak Advantage HMO or Medi-Pak Rx (PDP) depends on contract renewal.

H4213_PFFS Website 2014 Approved

S5795_PDP Website 2014 Approved

H8091_PPO Website 2014 Approved

H9699_HMO Website 2014 Approved

CMS Model Electronic Complaint Form

Last updated: 7/11/2014