Or, if you prefer, you can stop by and visit us from 8 a.m. to 5 p.m. Our address is:

If you are already an Arkansas Blue Cross health plan member:

• Your Right to Privacy
• Legal Notice
• Contact Us
• Medication Therapy Management
• CMS Model Electronic Complaint Form

*Calling this phone number will direct you to a licensed insurance agent. If you would like to contact our Medicare Advantage or Rx customer service, please call toll free 1-888-242-5017 (TTY 1-800-370-5869), 8 a.m. to 8 p.m., 7 days a week.

Medi-Pak insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program. Arkansas Blue Cross and Blue Shield is a Medicare-approved Part D sponsor and is a Medicare Advantage organization with a Medicare contract. Enrollment in Medi-Pak Advantage (PFFS), Medi-Pak Advantage PPO, Medi-Pak Advantage HMO or Medi-Pak Rx (PDP) depends on contract renewal.