MEDICARE PLANS

CONTACT A MEDI-PAK® BENEFITS SPECIALIST

Medicare Supplement

If you are NOT currently enrolled in an Arkansas Blue Cross and Blue Shield plan and would like to talk to someone about a Medi-Pak Supplement plan, call 1-844-298-2442 (8 a.m. – 8 p.m., 7 days a week from October 1 through February 14 or 8 a.m. – 8 p.m. Monday through Friday from February 15 through September 30) or send us an email at questions@arkbluecross.com. TTY users may call 711.

Or, if you prefer, you can stop by and visit us from 9 a.m. to 6 p.m. at one of our local offices throughout the state.

If you are already an Arkansas Blue Cross health plan member:

Medicare Advantage and Medicare RX

If you are NOT currently enrolled in an Arkansas Blue Cross and Blue Shield plan and would like to talk to someone about a Medi-Pak Advantage or RX plan, call 1-844-298-2442 (8 a.m. – 8 p.m., 7 days a week from October 1 through February 14 or 8 a.m. – 8 p.m. Monday through Friday from February 15 through September 30) or send us an email at questions@arkbluecross.com. TTY users may call 711.

Or, if you prefer, you can stop by and visit us from 9 a.m. to 6 p.m. at one of our local offices throughout the state.

If you are already an Arkansas Blue Cross health plan member:
  • Call: 1-877-233-7022 (PFFS); TTY 711
  •         1-877-401-8808 (PPO); TTY 711
  •         1-877-349-9335 (HMO); TTY 711
  •         1-866-390-3369 (PDP); TTY 711
  • Or send an email: Customer Service

Medi-Pak insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program. Arkansas Blue Cross and Blue Shield is a Medicare-approved Part D sponsor and is a Medicare Advantage organization with a Medicare contract. Enrollment in Medi-Pak Advantage (PFFS), Medi-Pak Advantage PPO, Medi-Pak Advantage HMO or Medi-Pak Rx (PDP) depends on contract renewal.

H4213_PFFS Website 2017 Approved

S5795_PDP Website 2017 Approved

H8091_PPO Website 2017 Approved

H9699_HMO Website 2017 Approved

CMS Model Electronic Complaint Form

Last updated: 03/15/2017