Contact

Member Service Lines

Little Rock Toll Free TTY
Customer Service (main line) 501-378-2010 1-800-238-8379
Metallic Plan Members (Gold, Silver, Bronze and Catastrophic) 1-800-800-4298
State/Public School Employees 501-378-2364 1-800-482-8416
Federal Employees 501-378-2531 1-800-482-6655
Medi-Pak® (Current Members) 501-378-3062 1-800-238-8379
Medi-Pak (Prospective Members) 501-378-2937 1-800-392-2583
Medi-Pak Advantage® Customer Service 1-877-233-7022 1-888-844-5530
Medi-Pak Advantage (Pharmacy Customer Service) 1-866-494-6699 1-866-236-1069
Medi-Pak Advantage (Caremark Clinical Department Prior authorizations and exceptions) 1-866-494-6699 1-866-236-1069
Medi-Pak Rx® (Claims) 1-866-494-5829 1-866-236-1069
Medi-Pak Rx (Membership) 1-866-390-3369 1-800-756-4023
Medi-Pak Rx (Caremark Clinical Department Prior authorizations and exceptions) 1-866-494-5829 1-866-236-1069
BlueCard® 501-378-2127 1-800-880-0918
Health Advantage 501-378-2363 1-800-843-1329
BlueAdvantage Administrators of Arkansas 501-378-3600 1-888-872-2531