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Pharmacy Benefits
Customer Service

Employee Group Plans: Managed Pharmacy
Other Employee Group Plans:

Escalating drug costs are becoming the primary contributor to the rising costs of health care. Arkansas Blue Cross and Blue Shield is responding by working with physicians and pharmacists throughout Arkansas to identify generic equivalents to brand-name drugs and other steps physicians, pharmacists and members may take to control costs.

Our Managed Pharmacy Program eliminates paper claim forms and employs the latest technology for electronic pharmacy claims processing.

Other Features:

  • A drug utilization review program evaluates a patient's medication history with each prescribed medication to check for potentially dangerous drug interactions.
  • Formulary structure and member copayments encourage the use of generic drugs where appropriate.
  • Agreements with participating pharmacies offer insured groups the lowest available prices.
  • Claims summary reports provide important analytical data.

Our Managed Pharmacy Program provides fast and efficient service with planning directed toward assistance to our members. Saving our members unnecessary expense is an important feature of this benefit.

Benefits to Pharmacists and Members

When a member presents a prescription at a participating pharmacy, the Managed Pharmacy Program computer will instantly alert the pharmacist to the following:

  • Any potential harmful interaction of the medication about to be dispensed with any other medication that the patient may already be taking;
  • Whether this medication may duplicate another medication the patient is taking;
  • Whether the prescribed dosage or strength is appropriate for the age of the patient.

These features help save money and promote good health for our members.

Preferred Drug List

The Preferred Drug List is a list of selected medications from each therapeutic class determined by a pharmacy and therapeutics committee based on effectiveness, safety, uniqueness and cost efficiency. The members of this committee are physicians and pharmacists in private practice.

See also Pharmacy Benefits.

For More Information

Call: Pharmacy Director, 501-378-3364

E-mail: Customer Service



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